Digitaleaf (“we”, “us”, or “our”) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, disclose, store, and protect your personal information when you visit our website or interact with us.
Contact Details:
Phone: +61 (07) 4978 5353
Email: [email protected]
Address: 71 Williams Way, Yeppoon QLD 4703, Australia
1. What Personal Information We Collect
We may collect the following types of personal information:
- Name and contact details (such as email address, phone number)
- Location data (based on IP or browser settings)
- Website usage data (via cookies, analytics, and tracking tools)
- Communication records when you contact us or submit forms
- Any other information you voluntarily provide
We do not collect sensitive personal information unless required by law or with your explicit consent.
2. How We Collect Personal Information
We collect personal information directly from you when you:
- Subscribe to our newsletter or updates
- Contact us via email, phone, or web forms
- Browse or interact with our website (via cookies and analytics)
- Participate in surveys, feedback forms, or user testing
In some cases, we may also collect data from third-party tools or platforms (such as analytics providers) that you’ve authorised.
3. Why We Collect Your Information
Your personal information is used to:
- Provide content, services, and communications you request
- Improve user experience on our website
- Understand website performance through analytics
- Respond to enquiries and feedback
- Send newsletters or updates (if you opt in)
- Comply with legal and regulatory obligations
We will only use your data for the purposes for which it was collected unless you consent otherwise.
4. Disclosure of Your Information
We will never sell your personal information. We may disclose it:
- To trusted third-party service providers who help operate our website (e.g., hosting, analytics, email platforms)
- When required by law, regulation, or legal process
- With your consent, or at your direction
All third parties are required to comply with privacy obligations consistent with this policy and the Australian Privacy Act.
5. Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. This includes:
- Secure servers and encryption where applicable
- Access controls for authorised personnel
- Regular monitoring and updates of security systems
Despite our efforts, no system is completely secure. You share information at your own risk.
6. Access and Correction
You may request access to your personal information we hold, and you can request corrections if it is inaccurate, out of date, or incomplete.
To do so, please contact us via:
Email: [email protected]
Phone: +61 (07) 4978 5353
We aim to respond within 30 days of receiving your request.
7. Use of Cookies
Our website uses cookies and similar technologies to:
- Improve user experience
- Track anonymous usage patterns
- Analyse website traffic
You can manage or disable cookies in your browser settings. Some features may not function properly without them.
8. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before sharing any information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date. Continued use of our website after any changes constitutes your acceptance of the updated policy.
10. Complaints
If you have concerns about how we have handled your personal information, you may contact us directly.
If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
Website: https://www.oaic.gov.au/
Contact Us
Digitaleaf
Phone: +61 (07) 4978 5353
Email: [email protected]
Address: 71 Williams Way, Yeppoon QLD 4703, Australia
We value your privacy and thank you for trusting Digitaleaf.